WE ARE CONTINUING TO OPERATE DURING THE COVID-19 CRISIS
We hope this letter finds you and your families are staying well during the COVID-19 crisis. These are troubling times for all of us. We wanted to provide some level of assurance that WE ARE CONTINUING TO OPERATE normal business hours M-F 8AM to 4PM and Sat 8AM-12PM. We will continue to provide you with both emergency and regular maintenance, which is the service you’ve come to expect from us.
The Department of Homeland Security (DHS) has issued its Guidance on the Essential Critical Infrastructure Workforce and has provided further detailed guidance on identifying essential critical infrastructure workers. DHS has included as “essential” all the roles workers in the water treatment industry play in delivering clean, safe water. So, we remain on the job and fully able to assist you in any we can during this crisis.
You should know that our priority is the health and safety of our customer and our employees. Our workers are told to avoid person-to-person contact and seek alternatives in all situations. In addition, we are following protocols and guidance from the Centers for Disease Control and Prevention (CDC).
All of our employees know to stay home if they do not feel well and to see a doctor if necessary. Our service crews have been trained to do the following:
- Wash hands on a frequent basis throughout the day
- Use hand sanitizer before and after each call
- Even while on site, to communicate with you electronically as needed
Avoid coming within 6 feet of customers or others, particularly no contact and no shaking hands — complete social distancing
While we continue operations, if you find the need to purchase water well supplies, please call our office. We are offering “Curbside” shopping only, OUR SHOWROOM IS CLOSED TO THE PUBLIC. One of our team members will do the shopping and bring the products outside to you.
If there are any other questions, please reach out to us at firstname.lastname@example.org or 985-892-9355.
You can also schedule a service 24 hours a day 7 days a week from our website http://waterworkspumpandwell.com/schedule-a-service/
Water Filter Systems & Testing
Water Works Pump & Well Inc has been providing quality service to the St Tammany and surrounding areas for over 35 years. We are fully licensed and insured. Our team or trained and professional service technicians have the quickest response time in the industry.
We offer state of the art water systems designed to meet our customers needs. The newly expanded showroom has the largest supply of pumps, tanks, water filters and parts in the area. We look forward to working with you to provide quality drinking water with water filter systems custom designed for for your home or business.